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- Email: info@10xbiz.co
- India: +91 9494788760
- U.S.A: +1 361 201 0100
Are You Loosing control over customer support?
Find the Right Zoho Consulting Partner Who Can Enhance Your Business Growth by Providing
Implementation
Consulting
Training and Support
Get Actionable Result with Our Strategic Approach
Increase Sales Revenue by 47%
Improved Customer Engagement and Marketing Productivity by 29%
92% Improvement in Qualified Lead Pipeline
We help you to integrate the CRM with ZOHO Desk
Your support team will get the complete control over the journey of your customer
What Difference you can make by having the system in place
Before Zoho Desk
- Unable to manage the tickets, identify trends and patterns in the workflows
- Misaligned Collaborations among the teams
- Complex integration process and costly implementation services
- No efficient customer support.
- No Control over the customer support team
- Complex integrations with the other applications
After Zoho Desk
- Unable to manage the tickets, identify trends and patterns in the workflows
- Misaligned Collaborations among the teams
- Complex integration process and costly implementation services
- No efficient customer support.
- No Control over the customer support team
- Complex integrations with the other applications
- Can manage the tickets, identify trends and patterns in the workflows
- Collaborate teams effectively, empower customers with self-service
- Can be able to integrate with other applications
- Top quality customer support with round the clock availability
- Full control over the customer support team
- Simple integrations with other applications and CRM
Get Clear About Your Requirements
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Get Excel Cheat Sheet Which Will Help You
To Communicate Your Business Requirement To any Zoho Partner Clearly
and Also Get Road map for Successful Zoho Implementation
See How We Helped Our Customers
We manage thousands of customer conversations on a daily day basis, across channels. With Zoho Desk, we can do this from a single place.
We migrated our service from another service to Zoho Desk. We like it how it works together with other Zoho services that make our process more streamlined.
Zoho Desk enables us to receive requests from our teams and help them in a timely manner. We love the ability to have a self-service portal where they can look up FAQs and find answers to common questions instantly.
How can an Expert Guidance can Boost Your Customers Satisfaction
Know the Differrence?
Without Expert Guidance
With Expert Guidance
Zoho Knowledge
Customization
Productivity/Results
See How We Implement Zoho Desk to Lead a hassle free Customer Support
Our Roadmap to Your Success with Zoho Desk
We Successfully Transformed 120+ Business Across The Globe
Know How We Helped Them in Their Own Words
Without 10xbiz the road to Zoho wouldn't have been possible
It has been an outstanding change towards
innovation. When They showed us what we
had created and where we were Heading,
we got really excited
Zoho One Consulting & Implementation
Davind Fletcher
FMI Systems (VP)
SHERPA
K.C Watson (CEO)
With 10xbiz we have done thing we never thought possible in record time
We now have full control of our processes.
Now we have track Over Each and every
Work with the controls
Zoho Crm & Books Consulting & Implementation
With 10xBiz all our working methods have changed 100%.
Now we are much faster, we save on costs,
we have less Internal bureaucracy and
we have improved our work process
Zoho Crm and Creator Consulting & Implementation
Jerome Schultz (CEO)
Consult Our Zoho Expert and Get
Throught evaluation, Identifying Critical Problems
Throughtly Audit your Internal System of Sales, Customer Engagement, Marketing, Support
Identify your Business Challenges with Existing System
Provide the action plan regarding Business Growth & Business Structure
Answer any Queries you may have Regarding Automation
Recommendations for Best Practices with no Charges
Our Clients Who Achieved Exponential Growth in their Business With the Help Of Our Experts!
FAQ's
The 10XBiZ Zoho Support team hold a wide range of Zoho certificates between them:-
10 Zoho Certifed Creator Developers
8+ Zoho Certified CRM Consultants
6 Advanced Zoho Analytics Experts
We also have access to a team of Certified Zoho Advanced Developers, for when we need some expertise that goes beyond clicks. No one gets to rest on their laurels: Our team are committed to keeping their certs up to date, and regularly take their update exams.
You can contact us using the following details:
India: +91 9494788760
USA: +1 361 201 0100
Email: zoho@10xbiz.co
Please visit our Packages and Pricing Page where you can get the required details about cost of Zoho Desk implementation.
What if you need a custom solution? Don’t worry, we have a specific package for custom solutions also. Contact our expert to get more information regarding your business specific implementation package.
India: +91 949 478 8760
USA: +1 361 201 0100
Email: zoho@10xbiz.co
We will respond to you within 24 hours, with a resolution plan at a minimum, although we will endeavour to deliver a full solution within that time. For urgent queries/business critical issues, you can call us on a dedicated phone line.
For our Stratospheric package customers, you will have a dedicated account manager who will look after your requirements. It is still likely however that this account manager will bring in other team members to contribute on issues where they have greater expertise. For our High Altitude and Lift Off customers, support cases will go to any member of the support team based on availability and again, areas of expertise.
Yes, we will definitely provide a best solution for your business specific requirement. Please contact our Zoho Desk expert team by filling the contact form in the website and let them know your business problem, our team will give you the best solution to you and they also help you to get full control over your business
Normally 9am – 6pm IST. However, we know that occasionally specific actions e.g deployment of new functionality and testing, need to take place outside of normal office hours and we can discuss that if and when it is necessary.
We certainly can. If you drop us a line, we would be happy to put you in touch directly with a few of our existing Support customers.
Here are a few examples of queries our team has recently answered:-
Is there a feature in Zoho to alert the user to the fact that an account is operating outside of credit terms, and that would stop any further transactions taking place? If so can you install, test and deploy?
The sync between Zoho and MailChimp is not working correctly. Can you please investigate and resolve?
I need to deactivate all permissions for a number of Zoho Users who have left the business, can you do this?
Can you set up a dashboard that gives the team a view of which team members are working on an engagement, and how many days each team member has booked on that engagement?
We blog regularly here on the 10XBiZ Good Systems Blog. We also run regular ‘Ask the Expert’ webinars. These free events are an opportunity to come along and get answers to any questions from the team… and even better, there is a complimentary breakfast 🙂 You can sign up here to receive invitations to our Forcewest events.
Sign up to receive our 10x Systems Newsletter. This monthly communication will keep you up to date with developments in the world of Zoho and 10XBiZ.
Yes, we do. Our support plans are made up of both support and managed services hours. This means that there is time for problem solving on specific issues as they arise. However, we also work with our support customers to make sure that they are using the platform licences in the most beneficial way for their organisation. That means we make suggestions, we help you plan for next steps and we scan the horizon for what is to come.
Yes, absolutely. In the first instance, if you log a case with us via email, we would ask you to describe the issue you are having. We will ask you to grant us a login to your Zoho and then we can see for ourselves the issues you are talking about, so there is no chance of anything being lost in translation.
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