Through evaluation, Identifying Critical Problems
Thoroughly Audit your Internal System of Sales, Customer Engagement, Marketing, Support
Identify your Business Challenges with Existing System
Provide the action plan regarding Business Growth & Business Structure
Answer any Queries you may have Regarding Automation
Recommendations for Best Practices with no Charges
The 10XBiZ Zoho Support team hold a wide range of Zoho certificates between them:-
10 Zoho Certifed Creator Developers
8+ Zoho Certified CRM Consultants
6 Advanced Zoho Analytics Experts
We also have access to a team of Certified Zoho Advanced Developers, for when we need some expertise that goes beyond clicks. No one gets to rest on their laurels: Our team are committed to keeping their certs up to date, and regularly take their update exams.
You can contact us using the following details:
India: +91 9494788760
USA: +1 361 201 0100
Email: zoho@10xbiz.co
Please visit our Packages and Pricing Page where you can get the required details about cost of Zoho CRM implementation.
What if you need a custom solution? Don’t worry, we have a specific package for custom solutions also. Contact our expert to get more information regarding your business specific implementation package.
India: +91 949 478 8760
USA: +1 361 201 0100
Email: zoho@10xbiz.co
We will respond to you within 24 hours, with a resolution plan at a minimum, although we will endeavour to deliver a full solution within that time. For urgent queries/business critical issues, you can call us on a dedicated phone line.
For our Stratospheric package customers, you will have a dedicated account manager who will look after your requirements. It is still likely however that this account manager will bring in other team members to contribute on issues where they have greater expertise. For our High Altitude and Lift Off customers, support cases will go to any member of the support team based on availability and again, areas of expertise.
Yes, we will definitely provide a best solution for your business specific requirement. Please contact our Zoho People and Payroll expert team by filling the contact form in the website and let them know your business problem, our team will give you the best solution to you and they also help you to get full control over your business
We certainly can. If you drop us a line, we would be happy to put you in touch directly with a few of our existing People and Payroll implementation packages which we will provide to our customers.
We blog regularly here on the 10XBiZ Good Systems Blog. We also run regular ‘Ask the Expert’ webinars. These free events are an opportunity to come along and get answers to any questions from the team… and even better, there is a complimentary breakfast 🙂 You can sign up here to receive invitations to our Forcewest events.
Yes, we do. Our support plans are made up of both support and managed services hours. This means that there is time for problem solving on specific issues as they arise. However, we also work with our support customers to make sure that they are using the platform licences in the most beneficial way for their organisation. That means we make suggestions, we help you plan for next steps and we scan the horizon for what is to come.
Yes, absolutely. In the first instance, if you log a case with us via email, we would ask you to describe the issue you are having. We will ask you to grant us a login to your Zoho and then we can see for ourselves the issues you are talking about, so there is no chance of anything being lost in translation.
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